Refund policy
Last updated 16 October 2026
Reports are digital and prepared for your two charts, so we keep refunds simple and clear.
When you get a full refund
If your report is not delivered within 24 hours of a successful payment, and we cannot deliver it after you write to us, you get a full refund.
If you were charged twice for the same report, the duplicate payment is refunded.
Mistyped birth details
If you entered a wrong date, time or place, write to us within 7 days of purchase with the correct details and we will prepare the report again once, free.
Reviews and consultations
A personal review or consultation you paid for is refunded in full if we cannot deliver it within 7 days of payment, or if you cancel at least 24 hours before a booked consultation.
Otherwise
Once a report has been delivered we do not offer refunds for disagreeing with the result.
How to ask
Email support@kundliscore.in with your payment email or WhatsApp number. Approved refunds go back to the original payment method through Razorpay within 5–7 working days.